DESCRIPTION:
Crisis can be scary, but whatever happens, do not panic!
On this video, get the know-how on dealing with an unhappy user on social media:
Level: Step 1 - foundations
Target: All beauty business professionals
Key Learnings:
- Evaluate the potential problem and the cause
- Tools to monitor what is said about you
- How to deal with unhappy customers and negative comments on your business
Format & investment:
6 minute-tutorial video
Module #5/5 within the DIGITAL BOOST Learning plan
Extra Quiz for knowledge check (pre or post evaluation) including in this Learning plan
Free of charge
DIGITAL BOOST WORD OF MOUTH BENCHMARK E-MARKETING BUSINESS INTELLIGENCE GROW GROWING MY BUSINESS